Terms and Conditions
Welcome to Damp Surveyors Ltd. These terms and conditions outline the rules and regulations for using our website and services. By accessing or using our website (https://dampsurveyorsltd.com/), you accept and agree to these terms. Please read them carefully.
1. Definitions
- “We,” “Us,” “Our”: Refers to Damp Surveyors Ltd, the company offering damp surveying and related services.
- “You,” “Your”: Refers to the user or client accessing our website or services.
- “Services”: Includes property damp assessments, reports, and solutions provided by Damp Surveyors Ltd.
2. Use of the Website
- The content provided on this website is for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no guarantees regarding its completeness or suitability.
- Unauthorized use of this website may result in a claim for damages or criminal offence.
- You must not misuse the website by introducing viruses, trojans, or other malicious material.
3. Service
- Our services include independent damp surveys and reports to identify and address damp-related issues in properties.
- Any advice or recommendations provided in our reports are based on the survey conducted at the property and are intended to assist you in making informed decisions.
- All services are subject to availability, and we reserve the right to decline a service request at our discretion.
4. Bookings and Payments
- Bookings for surveys must be made via the methods specified on our website or through direct contact with us.
- Payments must be made in accordance with the agreed terms, either in full or as per the payment schedule specified in the invoice.
- Failure to make payments on time may result in delays or cancellation of the service.
5. Cancellations and Refunds
- You may cancel a booking by providing a minimum of 48 hours’ notice prior to the scheduled survey date.
- Refunds, if applicable, will be processed based on our cancellation policy. Administrative charges may apply.
- We reserve the right to cancel appointments due to unforeseen circumstances, in which case you will be offered an alternative date or a full refund.
6. Liability
- We will not be held responsible for any damages, losses, or inconveniences arising from the use of our website or reliance on the information provided.
- While our surveys aim to provide accurate assessments, we cannot be held liable for issues arising from factors not visible or accessible during the inspection.
- Our liability is limited to the fees paid for our services.
7. Intellectual Property
- All content on this website, including text, images, and logos, is the intellectual property of Damp Surveyors Ltd unless otherwise stated. Unauthorized use or reproduction is prohibited.
8. Data Protection and Privacy
- We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.
9. Governing Law
- These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising will be subject to the exclusive jurisdiction of the courts of the UK.
10. Changes to Terms and Conditions
- Damp Surveyors Ltd reserves the right to update or modify these terms and conditions at any time. Changes will be posted on this page, and continued use of the website signifies your acceptance of these changes.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us:
- Email: info@dampsurveyorsltd.com
- Phone: 0330 053 3432
- Address: 1 Coldbath Square, Farringdon London EC1R 5HL
Thank you for choosing Damp Surveyors Ltd. We look forward to assisting you with your damp surveying needs.